Consequence: The digital transformation initiatives resulted in substantial advancements in customer encounter, with the business reporting a 20% increase in shopper pleasure rankings. The e-commerce platform and mobile application also resulted in a fifteen% boost in on the web income, which helped to offset the drop in footfall at Actual https://hbr-case-study-writing-se55256.blogofchange.com/30244411/facts-about-pay-someone-to-write-my-ivey-case-study-revealed